Return Policy
RETURN POLICY
Last updated: July 21, 2026
ORDER CANCELLATION
We accept cancellation requests before an order has been shipped or entered production. Approved cancellations will receive a full refund. Once an order has shipped or entered production, it can no longer be cancelled.
RETURNS
You may request a return within 14 days after delivery. To be eligible, the item must be unused, in the same condition in which you received it, and in its original packaging. A receipt or other proof of purchase is required.
Before returning an item, contact a1035485866@gmail.com. We will confirm eligibility and provide return instructions and the correct return address. Items sent back without prior approval may not be accepted.
NON-RETURNABLE ITEMS
Customized or personalized items are not eligible for the 14-day return right unless they are defective, damaged, or incorrect.
RETURN SHIPPING
If the return is due to a change of mind, an ordering mistake, or another customer-related reason, the customer is responsible for return shipping costs. If the item is defective, damaged, or incorrect, we will cover the return shipping cost. We do not charge a restocking fee.
DAMAGED OR INCORRECT ITEMS
Please inspect your order when it arrives. If an item is defective, damaged, or incorrect, contact us promptly at a1035485866@gmail.com with your order number, a description of the issue, and clear photographs where applicable.
REFUNDS
After we receive and inspect your return, we will notify you whether the refund is approved. Approved refunds will be issued to the original payment method within 7 business days. Your bank or card issuer may need additional time to post the refund. Original shipping charges are non-refundable unless the return is due to our error.
If an approved refund has not appeared, first check your account and contact your card issuer or bank. Then contact us at a1035485866@gmail.com.
Nothing in this policy limits any consumer rights that cannot be excluded under applicable law.
CONTACT
a1035485866@gmail.com